UX Beyond the Screen, Part 2: Who Designs the Audience Experience — and Who Actually Decides?

Indoor concert audience facing a brightly lit stage, illustrating the divide between the artistic team and the rest of the event journey

In live events the audience experience is designed by a coalition of partial owners — artists, producers, venues, ticketing vendors, marketers, authorities — and nobody owns the whole journey. Part 2 follows the risk and the money.

UX Beyond the Screen, Part 1: Does Anyone Actually Design the Audience Experience?

Energetic concert crowd with hands raised in front of bright stage lights, representing the live-event audience experience

How much is UX really considered in performing arts, festivals and sports? Part 1 maps the academic vocabulary of live-event experience: servicescape, festivalscape, sportscape, eventscape and experiencescape.

11 UX & Product Roles Explained and Compared: Architect, Designer, Researcher & More

Diverse team collaborating over a laptop in a meeting, representing the many distinct UX and product roles

UI Architect, UX Architect, UI/UX Architect, UI Developer, UX Researcher, UX Designer, UX Writer, Head of UX, Product Designer, Product Owner and Service Designer u2014 11 roles explained and compared. What each actually owns, where they overlap, how they differ by company size, and Australian salary context.

What Research Says About E-commerce UX: Interface, Trust & the Security Surprise

Person shopping online on a laptop while holding a credit card, representing e-commerce interface and trust

My published research found interface quality matters nearly twice as much for repeat visits as for first purchases — and security, while driving first purchases, had no significant effect on returning at all. What the regression data means for e-commerce UX design.

The Complete UI/UX Playbook: A Five-Part Framework for Great Products

Business professionals standing around a desk with a laptop, discussing a plan

A complete, five-part UI/UX playbook authored by Gökhan Meriç — originally the Arçelik DigITal UI/UX Playbook. Covering UX principles, UX strategy, UI tactics, UX governance, and the full UX toolkit: an end-to-end methodology for building great digital products.